Spa Leader Masterclass Series: Ep. 4
You're invited to Book4Time's webinar series for spa leaders around the globe, hosted by Sal Capizzi. This month's webinar features Winnie Tang, Director of Business Development at Givex, and Krista Foulis, Customer Success Director at Book4Time (and former Spa Director at Park Hyatt Toronto), as they discuss best practices and strategies for increasing your spa's gift card sales, marketing and revenue in light of the upcoming holiday season!
Register for the webinar to learn:
- How to use gift cards to gain new and return clientele, as well as increase customer advocacy
- Best practices for offering in-house promotions (not related to a holiday) to optimize revenue throughout the year
- Enhancing the customer experience with a seamless way to buy and redeem gift cards
- ...and more!
Meet your Speakers:
Winnie Tang, Director of Business Development at Givex
Winnie Tang is Director of Business Development at Givex Canada Corp. and is based out of their global headquarters in Toronto, Ontario, Canada. She graduated from the University of Massachusetts at Amherst in the Hotel, Restaurant and Travel Administration Program with a minor in Environmental Sciences.
Over the past 16 years, she has gained in-depth industry knowledge and expertise as it relates to stored value gift cards, loyalty rewards and payment solutions.
Her primary focus as Givex has been on the business development side and managing enterprise client accounts across all Givex offerings including gift card, loyalty and point-of-sale within the North America market.
Meet our host
Sal Capizzi, Solutions Specialist, Book4Time
Sal is a spa & wellness operations pro with over seven years experience in the industry. He began his career as a LMT at Massage Envy before finding his passion in spa management. In 2016, he began working for Equinox and quickly moved into a Complex Spa Manager position until he was recruited to open the spa & wellness division of NEXUS Club New York as the Spa Director. In 2020, he made the pivot into the tech sector where he now works as the Solutions Specialist for Book4Time and enjoys getting to interact with other Spa Directors and leaders every day while being at the forefront of innovation.
