Amanda Frasier, Executive Vice President, Standards & Ratings, Forbes Travel Guide

As Forbes Travel Guide's Executive Vice President of Standards & Ratings, Amanda Frasier oversees the coordination of the global inspections and annual star awards. Frasier also serves as chair of the Forbes Travel Guide Standards Advisory Committee. Formed in 2011, the SAC is composed of industry executives who help shape the future of Five-Star service and facility standards and the modern luxury guest experience. She plays a key role in all global expansion efforts, covering more than 70 countries and growing. In addition, Frasier manages the Forbes Travel Guide Brand Official program, a collection of exclusive brands representing the best products and services in luxury hospitality.

Prior to this role, Frasier was the director of Executive Training for Forbes Travel Guide's consulting division and served as an inspector. Before working for Forbes Travel Guide, she spent 13 years in hospitality operations. The Solihull College hospitality graduate was born and raised in London and now resides in Atlanta.

Meet our host

Sal Capizzi, Solutions Specialist, Book4Time

Sal is a spa & wellness operations pro with over seven years experience in the industry. He began his career as a LMT at Massage Envy before finding his passion in spa management. In 2016, he began working for Equinox and quickly moved into a Complex Spa Manager position until he was recruited to open the spa & wellness division of NEXUS Club New York as the Spa Director. In 2020, he made the pivot into the tech sector where he now works as the Solutions Specialist for Book4Time and enjoys getting to interact with other Spa Directors and leaders every day while being at the forefront of innovation.